Privacy Policy

Purpose

The purpose of the given document of Privacy Policy is to describe how Mutli Online Assist (hereinafter referred to as “Company”) collects, uses and shares information about you through our websites owned and controlled by us, including www.multionlineassist.com (hereinafter collectively referred to as “Site”), and through any other medium you use to communicate with us. Please read this document carefully and in case of any questions you may have related to the topic, please feel free to contact as at info@multionlineassist.com

Information We Collect, And Why We Collect It

Information You Provide To Us

During the communication with you, we may collect the following pieces of personal information:

  • Name
  • Address and Billing address
  • Email address
  • Telephone number
  • Credit card number (only for payment purposes)

We may also collect certain other information necessary to fulfill the service that you have requested, including, for example, loyalty program cards numbers, addresses to deliver items you ask us to order on your behalf, and your passport number and other travel document information. We advise you to not share any sensitive personal information that you do not feel comfortable disclosing to strangers.

Any of the above mentioned information is provided to you voluntarily while making use of ours service or subscribing to our newsletter and may be used solely for the below mentioned reasons:

Your Personal Needs
Your individual, personal needs are in the center of our activity. However, in order to be able to provide the best service it may require gathering certain pieces of information.

In order to be able to provide our service
We may ask for feedback but the purpose of such action is to improve our services. 

To reach the best possible customer satisfaction 
The purpose of gathering information is to reach the highest level of your satisfaction while using our service. 

To process transaction related to the service / work to be carried out
Your personal information or any other pieces of information that you provide to us during our service and the work being carried out will not be transferred to any third parties without your prior written consent.   Such action will be only executed if it is necessary for the purpose of the service.

Information Collected Through Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (hereinafter referred to as “Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.